Evergateway Software Update Process

1. Unplug the gateway from any power source (AC, DC, or PoE).

2. Insert the USB flash drive containing the gw-2.0 installer into the USB port on the gateway.

3. Connect power - approximately two minutes later, LEDs will alternate single flashes for one minute.

4. Wait for the LEDs to stop blinking.

   • One or more LEDs may be lit on the gateway but will not be blinking.

5. Disconnect power
6. Remove the USB flash drive

7. Connect power

   • Elapsed time from disconnection should be at least one (1) minute.

8. Wait for the Installation to finish.

   • It may take up to one (1) hour

      

9. Check the gateway software version

   1. Successful upgrade if in the format “v#.#.#-###-########”

   2. It may take several minutes after the LED pattern on the gateway is “good.”

   3. 
10. Check the date/time for “Last Eversensor Reading”

    1. Successful upgrade if showing date/time after upgrade started

For additional troubleshooting questions or to obtain the Evergateway 2.0 software, please contact success@everactive.com